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Wallet and bank card theft
How to protect yourself against wallet and bank card theft, and what to do if you are victimized.
Wallet theft: Why it is important to act quickly
If your wallet is stolen, you could be the victim of:
- Personal information theft.
- Identity fraud.
- Unauthorized operations in your bank accounts (withdrawals, transfers) or fraudulent opening of bank accounts in your name.
- Fraudulent applications for:
- Loans or credit cards.
- A passport.
- Government benefits.
How to prevent bank card and wallet theft
- Always keep an eye on your handbag, wallet and bank cards.
- Always carry your bag close to and at the front of your body.
- Make sure all the pockets in your bag are properly closed.
- Carry your wallet in one of the front pockets of your pants.
At the automatic teller machine
- Choose an ATM in a well lit and busy location.
- If you feel observed or in danger, go back later.
- Do not write down your personal identification number (PIN); memorize it.
- When using your bank card, hide the keypad when entering your PIN at all times.
- Count your money before getting to the ATM, and once there, be quick to carry out the operation.
- Do not accept help to carry out transactions, except from bank staff.
- Avoid putting your statements in the ATM waste basket, as they contain personal information.
What to do if your wallet is stolen
- Call 911 to report the incident.
- Immediately inform your banking institution.
- Notify the two national credit rating agencies:
- Contact the Canada Anti-Fraud Centre: 1-888-495-8501
- Cancel and replace all your important cards.
