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Contact us
Have a question, a comment or a request? Here’s how to contact us.
Online
To apply for a permit, follow up on an application, or report a problem, sign in to Mon dossier.
By telephone
Contact us at 311 or 450-978-8000 if you are calling from outside Laval:
- Monday to Friday: 7 a.m. to 9 p.m.
- Saturday and Sunday: 8 a.m. to 5 p.m.
In person
Schedule an appointment, except if you are visiting the taxes and property assessment counters:
1333 Boulevard Chomedey
Ground floor
Laval QC H7V 3Y1
Opening hours and services offered at the counters
No appointment required.
Opening hours
Tuesday and Thursday: 8:15 a.m. to noon and 1 p.m. to 5 p.m.
Services offered
- Assistance in completing an application form to review an assessment
- Copy of excerpts from the property assessment roll
- Copies of cadastral compilation sheets
- Information and verification of the property assessments
- Location of lots
- Information on the assessment roll
- Search for the name of the owner of a property or a building
- Meet with an assessor
Please schedule an appointment before going there in person.
Services offered
- Oaths : solemn affirmation (affidavit), certificate of life and residence, form PPTC 132 – Declaration in lieu of guarantor (available at Passport Canada points of service), forms issued by the City of Laval for a partial tax exemption, certificate of accommodation (letter of invitation)
- Ice fishing shack permit
- Sale of City of Laval flags
- Sale of snow removal permits
- Sale of dog and cat permits
- Parking stickers. Also available by postal mail.
Without an appointment
Opening hours
Monday to Friday: 8:15 a.m. to 5:15 p.m.
Services offered
- Information on municipal taxes
- Payment of municipal taxes
- Payment of statements of offence before the payment deadline. Also offered online.
Please schedule an appointment before going there in person.
Opening hours of the information counter
Monday to Friday: 8:15 a.m. to 5:30 p.m.
Opening hours of the permit and payment counter
Monday to Friday: 8:15 a.m. to noon and 1 p.m. to 5:15 p.m.
Services offered
- Conversion of buildings into condominiums
- Application for a permit. Electronic transmission offered.
- Minor exemptions
- Permit to carry out work on sewer and water service connections, and driveways.
- Site Planning and Architectural Integration Plan (SPAIP)
- Construction options on a lot
- Permits and certificates
- Information on the availability of the sewer and water supply system in front of a property
- Types of environments (zoning)
Elected officials
Contact the mayor and city council members.
Emergency
In case of danger, please contact 911.
Service de police de Laval
Service de sécurité incendie de Laval