Resources and useful contacts

Not all situations require a call to 911. There are several resources at your disposal for contacting the municipality or access useful resources.

How to reach the City of Laval

Here are some useful phone numbers to contact the City of Laval:

• 311 ou 450 978-8000: For an information request or a non-urgent report to one of the municipal services
  • Sewer backup
  • Downed tree on the road 
  • Defective traffic light
  • etc.
• 911: For any situation that endangers life or property and requires the dispatch of emergency services

For any non-urgent health issue

• Dial 811 to:
  • Quickly speak to a nurse concerning a health problem  
  • Reach the Info-social line 

For support

• Dial 211 to:
  • local social and community programs and services

For details on road conditions

• Contact 511 (or online)  for: 
  • Closures 
  • Road conditions 
  • Planning safe and efficient travel 
  • Work operations  
  • etc.

For issues concerning electricity 

• Hydro-Québec (online or at 1-800-790-2424):
  • Report an outage 
  • Get details about an ongoing outage 
  • Report a potential danger posed by a tree close to power lines 
  • etc.