An epidemic is the sudden and rapid spread of a disease in a given region, while a pandemic is a worldwide epidemic caused by an infectious disease.
There are many COVID-19 screening clinics open in Laval. An at-home screening is also available to clients of all ages who are unable to come to the regular clinics in the community.
The Direction de santé publique of the CISSS de Laval has increased screening capacity on Laval territory. Laval residents who present signs or symptoms of COVID-19 must make an appointment by telephone before going to a screening clinic.
Depending on the results of this assessment, they will be referred to the right screening clinic or receive the service at home.
Note that the screening clinic located at the Pierre-Creamer and Cartier arenas offers
Responsible Habits to Adopt
Following the reopening of certain municipal facilities, Ville de Laval wishes to reminds residents to comply with the measures put in place:
- Make sure you have your hand sanitizer gel with you when you use street furniture or certain installations (push button at traffic lights, picnic tables, park benches, gates to open, electrical charging stations, etc.).
- Wash your hands regularly.
- Follow the social distancing rules.
Please note that it is impossible for the municipal crews to disinfect all equipment and facilities.
Assistance to Workers
Canada’s COVID-19 Economic Response Plan
The Government of Canada is taking immediate, significant and decisive action to support Canadians and businesses facing hardship as a result of the global COVID-19 outbreak.
Government Assistance Programs COVID-19
There are a number of government assistance programs available for workers, residents of Québec, who have lost their income because of COVID-19.
Consult this tool to help you determine what type of assistance is available in your situation.
Assistance to Entrepreneurs and Businesses
In order to slow the spread of COVID-19, the Service du développement économique is suspending access to its offices for an indefinite period of time. However, services are being maintained.
At the present time, Ville de Laval's Service du développement économique is compiling the various actions to support entrepreneurs and businesses that our business partners have put forward with regard to COVID-19.
Refer to the website of the Service du développement économique for more information on
support measures for entrepreneurs and businesses. (only in French)
Reminder to Businesses: Essential Travel
The government has established a
list of essential services ans commercial activities. Companies must refer to it to validate the continuity or not of their activities.
Ville de Laval is recommending that businesses providing essential services
send a letter of attestation of employment to employees identified as essential in order to facilitate their access to the checkpoints set up in certain regions.
Water Service Restored in Industrial, Commercial and Institutional Buildings
Following the Government's announcement of its intention to gradually allow the reopening of certain economic activities, the Régie du bâtiment du Québec has published a guide of recommendations for restoring water systems in unoccupied buildings.
Among the recommendations of this guide are the measures to be taken before people start returning to a building, in order to reduce the health risks associated with stagnant water in the pipes.
Consult the guide on Recommendations for restoring service to water distribution systems.
Given the present situation, demand is growing and community organizations are critically short of human resources. Want to lend a hand? We need it!
Many community organizations are looking for people interested in ensuring the maintenance of essential services for vulnerable clienteles. Would you like to lend a hand to a Laval community organization on a voluntary basis?
Submit your application
Anyone with experience or training in health or social services and who wishes to support health personnel in the situation related to the spread of COVID-19 is invited to contribute.
Submit your application
Following the Government of Quebec announcement of June 30, 2020, public transit users aged 12 and over must wear a mask.
For more information.
Exo maintains his operation on the entire netweork. Plan your trips by
consulting the schedules (the frequency of trains can be modified).
Moving soon? The Société d'habitation du Québec (SHQ) has published a guide to good health practices to adopt for tenants who will soon have to move.
Consult the Guide des bonnes pratiques sanitaires à adopter lors d'un déméngament (in French)
Assistance in finding accommodation
Are you looking for accommodation in Laval? Are you at risk of finding yourself homeless?
Depending on your situation and your income, the Housing Help Service of the Office municipal d'habitation provides you with a range of services to assist you in your efforts.
Visit the website of the Office municipal d'habitation de Laval
Subscribe to the digital communications of Ville de Laval to get updates on the situation.
Ville de Laval's newsletter
Ville de Laval's social media (Facebook, Twitter, LinkedIn, Instagram, etc.)
COVID-19: General Documentation and Information
Multilingual Instructions and Information
Download the computer graphics in the language of your choice on the website of the Ministère de l'Immigration, de la Francisation et de l'Intégration.
Residents looking for documentation concerning the coronavirus (COVID-19) in their primary language can refer to the following websites:
If you Get Sick
- Be aware of the symptoms of the disease and whether you are among those at risk of complications designated by public health authorities
- Stay home if you're sick
- If special medical clinics have been opened by the health authorities to treat sick people, go to one of them to get proper care
Anyone who thinks they may have COVID-19 or who wants information on the subject is encouraged to call the Government of Québec's public information line, Monday - Friday, 8 a.m. – 6 p.m.
For the Government of Canada's information on COVID-19 for the general public, please contact
1 833 784-4397
Residents are being challenged in a number of ways because of isolation, financial and employment uncertainty and disruptions to daily life.
The Goverment of Québec offers
various ways that can improve your emotional and psychosocial well-being.
The Government of Canada offers the Wellness Together Canada tool to obtain mental health and substance use support.
The Mistreatment of Older Adults
Do you think you might be experiencing mistreatment or that an older adult near you is? Call the elder mistreatment listening and referral helpline.
1 888 489-2287
The mistreatment of older adults is unacceptable! Speak up!, 585 Kb
Questions and Worries
As a reminder, the telephone consultation service is available 24 hours a day, 7 days a week, and can also help you:
- If you have questions about your health or the health of a loved one
- If you feel worried or anxious about COVID-19
Canada COVID-19 App and Self-Assessment Tool
The Government of Canada has developped an app to help residents track their symptoms, receive the latest updates, and access trusted resources
Dowload the application
For Further Tips
Public Health Agency of Canada – Flu (influenza): Pandemic flu
Centre intégré de santé et de services sociaux de Laval – Prevention of infectious diseases (in French)
Urgence Québec - Pandemic
Government of Québec
The Canadian Pandemic Influenza Plan for the Health Sector – Public Health Agency of Canada
Preventing transmission of viruses and bacteria
Guide autosoins (in French)
Guide des bonnes pratiques sanitaires à adopter lors des déménagements (in French)