Ville de Laval

Contact Us

Do you have a question, suggestion, comment or complaint you would like to communicate to a municipal department? Our staff is committed to providing you with professional and courteous assistance. We also respect the confidentiality of your personal information.

4 ways to reach us

1. Online​​

Create or access My Account​​
to quickly save and track your queries online

2. Via the Voilà! Signalement mobile app

Voilà! Signalement
Download the app

Google Play

App Stores

3. By telephone 

(Dial 911 to report any situation requiring the assistance of firefighters, police officers or paramedics)

Outside Laval:
450 978-8000
Heure d'ouverture Business hours*
      Monday to Friday: 7 a.m. to 9 p.m.

4. In person*

Monday to Friday (except on Holidays), between 8:30 a.m. and 4:30 p.m., go to
1333, boulevard Chomedey
Ground floor
Laval (Québec)  H7V 3Z4

* 1 person per family

It is possible to carry out several transactions online >

Services offered and opening hours at the various counters:

Citizen Relations Counter

Cat and Dog Licenses

Municipal Taxes

Property Assessment

Urban Planning

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