Ville de Laval
Le portail citoyen Mon dossier

Contact Us

You have an information request or you need to report a situation to one of our municipal department?

Mon dossier

Submit your request online using the citizen portal Mon dossier. Once connected you can:

  • Send your requests with ease
  • Consult the information in the Banque d'information 
  • Check the status of your requests
  • Add more information or attachments

Sign in today


By phone

Communicate with one of our Citizen Relationship agents by dialing:

311 or 450 978-8000 from outside Laval

Monday to Friday from 7:00 a.m. to 9:00 p.m.
Saturday and Sunday from 8:00 a.m. to 5:00 p.m.

Dial 911 for any emergency situation that requires fire, police or ambulance services.

In person

Need to visit one of our service counters, in person?

Book an appointment

All service counters require an appointment except the tax counter.

From April 15th, the main door of 1333 Chomedey will be closed for the during construction work. Access to our counters will be via the back door of the building.

1333, boulevard Chomedey Laval (Québec) H7V 3Z4.
1 st floor

Services and Opening Hours


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