Ville de Laval

Contact Us

​Our Commitment

Do you have a question, suggestion, comment or complaint you would like to communicate to a municipal department? Our staff is committed to providing you with professional and courteous assistance. We also respect the confidentiality of your personal information.

We’re here to assist you:

Online

Discover our new online service by creating your account in Mon dossier and fill the request form.

You already have your account? Log in to quickly submit and track your requests online.

For the answers to your questions, visit the page Frequently Asked Questions About Mon Dossier.

Voilà! Signalement Mobile App

Report any non-urgent problem to the city (e.g., broken street light, graffiti, pothole, etc.) using a smart phone or an electronic tablet. In just a few steps using geolocation:

  1. Identify an address near the problem
  2. Select the nature of problem
  3. Add a description
  4. Take a picture (optional)

Your request will then be forwarded to the city.

Voilà! Signalement
Download the app


Google PlayApp Stores

By telephone

Téléphone
311
Outside Laval:
450 978-8000

Heure d'ouverture
Business hours
Monday to Friday: 7 a.m. to 9 a.m.
Saturday and Sunday: 8 a.m. to 5 p.m.

Holidays: Consult the page Holiday Municipal Services Schedule.

Dial 911 to report any situation requiring the assistance of firefighters, police officers or paramedics.

In person

Go to the multiservice counter located at:

1333, boulevard Chomedey
Ground floor
Laval (Quebec)  H7V 3Z4

Consult the contact information and business hours of the following service counters:

Holidays: Consult the page Holiday Municipal Services Schedule.

Relations with residents

  • For general inquiries, service requests and comments
  • Oaths
  • Parking permits
  • Snow removal licences
  • Ville de Laval flag purchases
  • Fishing cabin licences

Cat and dog licences

For complete details on business hours and methods of payment accepted, or to download the application form, go to the page Permit and ID Tag.

Property assessments

  • Information on the property assessment roll
  • Information and verification of municipal assessments
  • Meeting with an appraiser
  • Copies of excerpts from the property assessment roll
  • Assistance in completing the application for an assessment review
  • Copies of cadastral compilation sheets
  • Location of lands
  • Search for the name of a building or land owner

Municipal taxes

  • Information on municipal taxes
  • Payment of municipal taxes
  • Payment of tickets prior to the payment deadline
  • Lawn watering permits

Urban planning

Newsletters and Alerts

Keep abreast of City news and receive alerts in case of emergency.

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