Ville de Laval

Contact Us

Our Commitment

Our staff is committed to providing you with professional and courteous service. We respect the confidentiality of your personal information.

We’re here to help you!​​​​

Our 311 agents are becoming familiar with the new system so that they can respond more effectively to your requests. We ask for your patience and understanding during this transition period.

By telephone

Telephone number:

Téléphone 311​

Outside of Laval:

Téléphone 450 978-8000​​

Business Hours
Monday to Friday: 7 AM to 9 PM
Saturday and Sunday: 8 AM to 5​ ​PM
Holidays: Consult​ the holiday​ municipal​ services schedule

On mobile

Voilà! Signalement
Voilà! Signalement

Report any problems to us from a smartphone or tablet.​

In person

Residents' Relations Counter 
1333, boulevard Chomedey
Ground floor
Laval (Québec) H7V 3Z4

Business Hours
Monday to Friday: 8:15 AM to 8:15 PM
Saturday and Sunday: 9 AM to 4 ​PM
Holidays: Consult​ the holiday​ municipal​ services schedule


You can contact us at any time for requests, comments or complaints by filling in the following form.

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icône close

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