Ville de Laval

Contact Us

Our Commitment

Our staff is committed to providing you with professional and courteous service. We respect the confidentiality of your personal information.

We’re here to help you!​​​​

Due to a significant increase in the number of requests, combined with the implementation of a new system for processing residents' requests, the response time may be longer than usual. Ville de Laval is doing its utmost to respond more efficiently and effectively to your requests in order to provide you with better service. We thank you for your patience and understanding.

By telephone

Telephone number:

Téléphone 311​

Outside of Laval:

Téléphone 450 978-8000​​

Business Hours
Monday to Friday: 7 AM to 9 PM
Saturday and Sunday: 8 AM to 5​ ​PM
Holidays: Consult​ the holiday​ municipal​ services schedule

On mobile

Voilà! Signalement
Voilà! Signalement

Report any problems to us from a smartphone or tablet.​

Google PlayApp Stores 

In person

Residents' Relations Counter 
1333, boulevard Chomedey
Ground floor
Laval (Québec) H7V 3Z4

Business Hours
Monday to Friday: 8:15 AM to 8:15 PM
Saturday and Sunday: 9 AM to 4 ​PM
Holidays: Consult​ the holiday​ municipal​ services schedule


You can contact us at any time for requests, comments or complaints by filling in the following form.

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