{"id":26645,"date":"2024-12-20T17:01:11","date_gmt":"2024-12-20T22:01:11","guid":{"rendered":"https:\/\/www.laval.ca\/joindre-securite-civile\/"},"modified":"2025-05-16T09:23:56","modified_gmt":"2025-05-16T13:23:56","slug":"contact-civil-security","status":"publish","type":"page","link":"https:\/\/www.laval.ca\/en\/public-security\/emergency-measures-civil-security\/disaster-preparedness\/contact-civil-security\/","title":{"rendered":"Resources and useful contacts"},"content":{"rendered":"<section class=\"sticky-section-group aligndefault\"\n>\n   \n<div class=\"sticky-section-main\"\n>\n   \n\n<p class=\"is-style-intro-text\">Not all situations require a call to 911. There are several resources at your disposal for contacting the municipality or access useful resources.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to reach the City of Laval<\/h2>\n\n\n\n<p>Here are some useful phone numbers to contact the City of Laval:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>311&nbsp;ou 450&nbsp;978-8000:<\/strong> For an information request or a non-urgent report to one of the municipal services\n<ul class=\"wp-block-list\">\n<li>Sewer backup<\/li>\n\n\n\n<li>Downed tree on the road&nbsp;<\/li>\n\n\n\n<li>Defective traffic light<\/li>\n\n\n\n<li>etc.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>911<\/strong>: For any situation that endangers life or property and requires the dispatch of emergency services<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">For any non-urgent health issue<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dial&nbsp;<strong>811<\/strong> to:\n<ul class=\"wp-block-list\">\n<li>Quickly speak to a nurse concerning a health problem&nbsp;&nbsp;<\/li>\n\n\n\n<li>Reach the <a href=\"https:\/\/www.quebec.ca\/sante\/trouver-une-ressource\/info-social-811\" target=\"_blank\" rel=\"noreferrer noopener\">Info-social<\/a> line&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">For support<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dial&nbsp;<strong>211<\/strong> to:\n<ul class=\"wp-block-list\">\n<li>local social and community programs and services<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>For details on road conditions<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact\u00a0<strong>511 <\/strong>(or <a href=\"https:\/\/www.quebec511.info\/en\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">online<\/a>)\u202f for:\u00a0\n<ul class=\"wp-block-list\">\n<li>Closures&nbsp;<\/li>\n\n\n\n<li>Road conditions\u00a0<\/li>\n\n\n\n<li>Planning safe and efficient travel\u00a0<\/li>\n\n\n\n<li>Work operations\u00a0\u00a0<\/li>\n\n\n\n<li>etc.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>For issues concerning electricity\u202f<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hydro-Qu\u00e9bec<\/strong> (<a href=\"https:\/\/www.hydroquebec.com\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">online<\/a> or at 1-800-790-2424):\n<ul class=\"wp-block-list\">\n<li>Report an outage&nbsp;<\/li>\n\n\n\n<li>Get details about an ongoing outage&nbsp;<\/li>\n\n\n\n<li>Report a potential danger posed by a tree close to power lines&nbsp;<\/li>\n\n\n\n<li>etc.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<\/div>\n\n\n<div class=\"sticky-section-sidebar\"\n>\n   <div class=\"sticky-section-sidebar__inner\">\n     \n<div class=\"sidebar-cta-wrapper aligndefault\">\n   <div class=\"sidebar-cta\">\n     \n  <div class=\"theme-icon aligndefault theme-icon--colored\">\n    <span class=\"theme-icon__icon icon icon-alert-circle\"><\/span>\n  <\/div>\n  \n\n\n<p class=\"has-xlarge-font-size\"><strong>An emergency?<\/strong><\/p>\n\n\n\n<p>Call 911<\/p>\n\n   <\/div>\n<\/div>\n\n\n<div class=\"sidebar-cta-wrapper aligndefault\">\n   <div class=\"sidebar-cta\">\n     \n\n<p class=\"has-xlarge-font-size\"><strong>Stay informed<\/strong><\/p>\n\n\n\n<p>Receive alerts in case of important notices or emergency situations.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/infolettre.laval.ca\/T\/WF\/14321\/eewxbf\/Optin\/fr-CA\/Form.ofsys?_gl=1*p8i28j*_gcl_aw*R0NMLjE3MjI0NDUwOTUuQ2owS0NRand3YWUxQmhDX0FSSXNBSzRKZnJ6dTE3a1FtQ1VnNnFjdnp5RzlRY1dfY01ZcGh5THRjamlrVFZBa1dWSXdUZ2Z0ZFZOU2VMQWFBbG95RUFMd193Y0I.*_gcl_au*NjEzNzM4MTYyLjE3MTc2MDg3NTY.*_ga*MTEyNTg0ODg0NS4xNzE0NTg4Njk5*_ga_G6H5B2R1FL*MTcyMjQ0NDAxOC4xMTcuMS4xNzIyNDQ1MTMwLjI0LjAuMA..\" target=\"_blank\" rel=\"noopener\">Sign up for our alerts<\/a><\/div>\n<\/div>\n\n   <\/div>\n<\/div>\n\n   <\/div>\n<\/div>\n\n<\/section>\n\n\n<section class=\"mixed-carousel mixed-carousel--custom alignfull\"\n>\n    \n<div class=\"heading-with-button container\">\n      <h2 class=\"heading-with-button__title\">To find out more <\/h2>\n    <\/div>\n    <div class=\"mixed-carousel__carousel-wrapper\">\n      <div class=\"mixed-carousel__carousel swiper\">\n        <div class=\"swiper-wrapper\">\n                      \n<div class=\"mixed-item swiper-slide aligndefault mixed-item--landscape-thumbnail\">\n  <a class=\"mixed-item__inner\" href=\"https:\/\/www.laval.ca\/en\/public-security\/emergency-measures-civil-security\/emergency-situations\/extreme-winter-conditions\/\">    <div class=\"mixed-item__thumbnail-wrapper\">\n      <img decoding=\"async\" src=\"https:\/\/www.laval.ca\/wp-content\/themes\/laval.ca\/dist\/images\/defaults\/default.jpg\" alt=\"\">    <\/div>\n    <h3 class=\"mixed-item__title\"><span>Extreme cold <\/span><\/h3>\n          <p class=\"mixed-item__excerpt\">Be prepared to deal with the coldest winter conditions <\/p>\n      <\/a><\/div>\n\n\n<div class=\"mixed-item swiper-slide aligndefault mixed-item--landscape-thumbnail\">\n  <a class=\"mixed-item__inner\" href=\"https:\/\/www.laval.ca\/en\/public-security\/emergency-measures-civil-security\/emergency-situations\/floods\/\">    <div class=\"mixed-item__thumbnail-wrapper\">\n      <img decoding=\"async\" src=\"https:\/\/www.laval.ca\/wp-content\/themes\/laval.ca\/dist\/images\/defaults\/default.jpg\" alt=\"\">    <\/div>\n    <h3 class=\"mixed-item__title\"><span>Flooding <\/span><\/h3>\n          <p class=\"mixed-item__excerpt\">Everything you need to know to prepare for a flood and what to do if one occurs <\/p>\n      <\/a><\/div>\n\n\n                  <\/div>\n      <\/div>\n    <\/div>\n    <div class=\"mixed-carousel__carousel-navigation container\">\n      <div class=\"swiper-button-prev\"><\/div>\n      <div class=\"swiper-button-next\"><\/div>\n    <\/div>\n      \n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":31,"featured_media":0,"parent":26670,"menu_order":139,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-26645","page","type-page","status-publish","hentry"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.laval.ca\/en\/author\/j-bouliannelaval-ca\/","display_name":"j.boulianne@laval.ca"},"relative_dates":{"created":"Posted 1 year ago","modified":"Updated 11 months ago"},"absolute_dates":{"created":"Posted on December 20, 2024","modified":"Updated on May 16, 2025"},"absolute_dates_time":{"created":"Posted on December 20, 2024 5:01 pm","modified":"Updated on May 16, 2025 9:23 am"},"featured_img_caption":"","featured_img":false,"series_order":"","publishpress_future_action":{"enabled":false,"date":"2026-05-02 06:32:23","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/pages\/26645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/comments?post=26645"}],"version-history":[{"count":8,"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/pages\/26645\/revisions"}],"predecessor-version":[{"id":69658,"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/pages\/26645\/revisions\/69658"}],"up":[{"embeddable":true,"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/pages\/26670"}],"wp:attachment":[{"href":"https:\/\/www.laval.ca\/en\/wp-json\/wp\/v2\/media?parent=26645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}