Ville de Laval

    Multiservice Counter and 311 Call Center

    The Multiservice Counter is located at 1333, boulevard Chomedey, in Laval.

    You can get there and meet with people from various municipal services, obtain forms, pay your taxes, etc.

    Residents' Relations Counter
    Evaluation Counter
    Tax Counter
    Engineering Counter
    Urban Plan​ning Counter

    Residents' Relations Counter

    • Oaths
    • General inquiries
    • Intervention request
    • Registration of complaints
    • Parking permits​
    • ​Buy a flag of Ville de Laval

    In person
    Monday – Friday: 8:15 a.m. – 8:15 p.m.
    Saturday and Sunday: 9 a.m. – 4 p.m.
    Statutory holidays: closed

    By phone: 

    311 or 450 978-8000 from outside Laval
    Monday – Friday: 7 a.m. – 9 p.m.
    Saturday and Sunday: 8 a.m. – 5 p.m.
    Statutory holidays: 9 a.m. – 5 p.m.

    Via email
    24 hours a day, 7 days a week

    Evaluation Counter

    • Information on the property assessment roll
    • Information and verification of municipal evaluation
    • Meeting with an assessor
    • Copies of extracts from the property assessment roll
    • Assistance in filling out an assessment review application form
    • Copies of cadastral compilation sheets
    • Location of plots of land
    • Searches for name of owner of a building or land

    Open

    Monday – Friday: 8:15 a.m. – 5:30 p.m.
    Holidays: closed​

    Tax Counter

    • Information on property taxes
    • Payment of municipal taxes and fines
    • Dog registration tags, lawn watering permits, etc.
    • Applications for exclusion from water tax

    Methods of payment

    Cash, cheques and debit card accepted

    Open

    Monday – Friday: 8:15 a.m. – 5:30 p.m.
    Holidays: closed

    Engineering Counter

    • Information on sewers and water supply connections opposite a property
    • Connection permits for sewers, water supply and driveways
    • Calls for tender issued by Ville de Laval
    • Invitations to tender

    Methods of payment

    Cash and cheques accepted

    Open

    Monday – Friday: 8:15 a.m. – noon and 1 p.m. – 5:30 p.m.
    Holidays: closed
    ​450 978-6888, ext. 2727

    Urban Planning Counter

    • Construction and renovation permits
    • Information on:
      - Grants: homeownership and residential renovations
      - Zoning
      - Possibility of building on a given piece of land
      - Site planning and architectural integration plans (PIIA)
      - Minor exemptions
      - Condo conversions
      - Bylaw on land subdivisions
      - Bylaw on construction

    ​Open

    Monday – Friday: 8:15 a.m. – 5:30 p.m.
    Holidays: closed
    ​450 680-5555 or 450 680-5500

    For more information

    ​​Multiservice Counter
    1333, boulevard Chomedey
    First floor
    Case postale 422
    Succursale Saint-Martin
    Laval (Québec)  H7V 3Z4

    ​311​

    From outside Laval
    450 978-8000​